240-347-4884 | 570 Northern Ave Hagerstown, MD 21742
CUSTOMER SERVICE
At Dwayne's Auto Repair, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Dwayne's Auto Repair. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Dwayne's Auto Repair, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
Communication
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Dwayne's Auto Repair focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
Extra Mile
At Dwayne's Auto Repair, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2012, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 240-347-4884 or email us.
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Testimonials
Daniel H, 04/21/2020
Called around to many repair shops in the area, checking pricing. Dwayne's offered the best deal by long shot. Not only was the price of service the best around, they went out of their way to offer a great customer experience. Provided me with a ride home to wait while repairs were being done and offered to come and pick me up if needed. I can't recommend this family owned establishment enough! Great all around! Will definitely be my "go to" auto repair shop for any service needed in the future.