To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Daniel H, 04/21/2020
Called around to many repair shops in the area, checking pricing. Dwayne's offered the best deal by long shot. Not only was the price of service the best around, they went out of their way to offer a great customer experience. Provided me with a ride home to wait while repairs were being done and offered to come and pick me up if needed. I can't recommend this family owned establishment enough! Great all around! Will definitely be my "go to" auto repair shop for any service needed in the future.